Doshi Softwares (“we”, “our”, “us”) operates software solutions including accounting,
ERP, and business communication tools.
This Privacy Policy explains how we collect, use, and protect
personal information when you use our services.
Information We Collect
We may collect the following information as part of our services:
- Customer name
- Mobile phone number
- Transaction details such as invoice number, invoice date, and amount
- Business communication data required to deliver messages
We do not collect sensitive personal information unless explicitly required for service delivery.
Use of WhatsApp Messaging
Our software integrates with WhatsApp Cloud API to send transactional messages such as:
- Invoices
- Payment confirmations
- Account-related notifications
Messages are sent only to users who have provided explicit consent to receive communication on WhatsApp.
User Consent & Opt-Out
Users provide consent by:
- Opting in via a checkbox or confirmation during a transaction, or
- Sharing their phone number specifically for WhatsApp communication
Users may opt out at any time by replying “STOP” on WhatsApp. Once opted out, no further WhatsApp messages will be sent.
Sharing
We do not sell, rent, or trade personal data. Data is shared only with:
- Meta Platforms, Inc. (WhatsApp) for message delivery
- Authorized service providers strictly for operational purposes
Retention & Security
Personal data is retained only as long as required to provide services and meet legal obligations. We implement reasonable security measures to protect data against unauthorized access, alteration, or misuse.
Children’s Privacy
Our services are intended for business use and are not directed toward individuals under the age of 18.
Contact Information
If you have any questions regarding this Privacy Policy or our data practices, please contact:
Doshi Softwares
Email: info@doshisoftwares.in